Email marketing is a crucial tactic for companies in Malaysia since it enables them to communicate directly with their target consumers, boost engagement, and produce leads. By 2024, it will still be a valuable tool for crafting compelling, customised consumer communications to help firms differentiate themselves in the crowded digital market. Businesses can revolutionise their consumer outreach by utilising well-designed email campaigns that increase engagement and conversion rates when they work with the appropriate firm.
These agencies provide comprehensive support, from campaign planning and audience segmentation to performance tracking, ensuring every email reaches the right audience with the right message. This article highlights 10 of Malaysia’s top email marketing agencies, recognised for their expertise in designing effective campaigns that help businesses achieve measurable digital marketing success.
10 Best Email Marketing Agencies in Malaysia to Elevate Your Business Strategy in 2024
Table of Contents
1. Newnormz
Newnormz is a creative marketing agency that assists companies with audience engagement and online presence expansion. With a reputation for proficiency in email marketing, Newnormz creates impactful, customised campaigns. Their offerings extend beyond email; they include targeted Google Ads, SEO to raise search engine rankings, social media marketing to increase engagement, and content marketing to create brand stories.
| Key Services | – Email Marketing – Social Media Marketing – Content Marketing – SEO Services – Google Ads |
| Contact | +60175882291 |
| support@newnormz.com.my | |
| Address | B-03-05 (West) Menara PJ8 23, Jalan Barat Seksyen 8 46200 Petaling Jaya, Selangor |
| Website | https://www.newnormz.com.my/ |
2. Exabytes
Exabytes is a versatile marketing agency in Malaysia known for offering a range of digital marketing services designed to boost brand visibility and engagement. They specialise in social media marketing and excel in services like email marketing, SMS marketing, and Facebook Ads, ensuring businesses connect effectively with their target audience. Additionally, their search engine optimisation (SEO) expertise helps brands improve their online presence, attracting quality website traffic.
| Key Services | – Email Marketing – SMS Marketing – Search Engine Optimisation (SEO) – Facebook Ads |
| Contact | +6046097888 |
| sales@exabytes.my | |
| Address | 1-18-8, Suntech @ Penang Cybercity, Lintang Mayang Pasir 3, Bayan Baru, 11950, Pulau Pinang |
| Website | https://www.exabytes.my/ |
3. Laman7
Laman7 is a complete solution marketing firm dedicated to accelerating business growth through targeted and creative digital strategies. Their email marketing services help businesses effectively interact with clients, and their website content production approach ensures that businesses have a strong, consistent online presence. To promote interactive engagement and obtain useful data, Laman7 additionally develops original marketing strategies and employs quiz marketing.
| Key Services | – Email Marketing – Website Content Creation System – Marketing Strategy – Quiz Marketing |
| Contact | +60355242790 |
| _ | |
| Address | A9A, 42A, Jalan Tengku Ampuan Zabedah A 9/A, Seksyen 9, 40100 Shah Alam, Selangor |
| Website | https://laman7.com/ |
4. Silver Mouse
Silver Mouse is a creative marketing agency that uses customised digital tactics to help companies improve their online visibility. They provide influencer marketing, which uses reputable voices to increase company credibility, and email marketing, which allows them to communicate directly with audiences. While Silver Mouse’s web development services produce attractive, user-friendly websites, their proficiency in digital advertising increases visibility with focused campaigns.
| Key Services | – Email Marketing – Influencer Marketing – Digital Advertising – Web Development |
| Contact | +60379323218 |
| hello@silvermouse.com.my | |
| Address | 5-6-2, Block 5, Level 6, VSQ, Jln Utara, Pjs 52, 46200 Petaling Jaya, Selangor |
| Website | https://www.silvermouse.com.my/ |
5. SLAP Digital Marketing
SLAP Digital Marketing delivers a broad range of digital solutions to enhance brand presence online. Their services span social media marketing, custom email marketing campaigns, and expert website design, each tailored to captivate audiences and drive engagement. With a strong foundation in SEO, SEM, and Google advertising, they focus on boosting search engine visibility to draw targeted visitors.
| Key Services | – Email Marketing – Website Design – SEO & SEM – Google SEO – Google Advertising |
| Contact | +60167139075 |
| sales@slap.my | |
| Address | 32, Jalan Horizon Perdana 6, Horizon Hills, 79100 Iskandar Puteri, Johor |
| Website | https://slap.my/ |
6. Chronos Agency
Chronos Agency is a versatile marketing agency offering a range of services designed to amplify brand engagement and drive customer loyalty. With expertise in social media marketing, they focus on crafting strategies that resonate with audiences. Their services extend to email and SMS marketing, push notifications, and paid media, providing businesses with practical, multi-channel approaches to connect with their target customers.
| Key Services | – Email Marketing – SMS Marketing – Push Notification – Paid Media Services |
| Contact | _ |
| sales@chronos.agency | |
| Address | 57, Jln Sultan Ismail, Bukit Bintang, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur |
| Website | https://chronos.agency/ |
7. C.T.Technology (PG)
C.T. Technology (PG) is a well-rounded marketing agency providing services to support business growth. In addition to social media marketing, they offer email marketing solutions that help companies maintain direct, engaging communication with their customers. C.T. Technology also specialises in repair store management systems, enabling businesses to streamline their service operations. Additionally, they provide i-Neighbour Visitor Management services to enhance security and convenience for residential and commercial properties.
| Key Services | – Email Marketing – Repair Store Management – i-Neighbour Visitor Management |
| Contact | +60164224178 |
| _ | |
| Address | 66, Jalan Sri Bahari, George Town, 10050 George Town, Pulau Pinang |
| Website | https://ct.com.my/ |
8. Emperikal
Emperikal is a proactive marketing agency that aims to increase businesses’ online presence and effectiveness. With an emphasis on email marketing, they develop methods that increase engagement and conversion rates. Their skills include SEO, which raises exposure and search rankings, and social media marketing, which helps firms establish a more significant presence across essential platforms. Additionally, Emperikal specialises in omnichannel marketing, which guarantees smooth and uniform campaigns across many platforms.
| Key Services | – Email Marketing – SEO – Social Media Marketing – Omnichannel Digital Marketing |
| Contact | +60329359035 |
| hello@emperikal.com | |
| Address | 23126 & 23151, Level 23, Menara Exchange 106 Lingkaran TRX, Tun Razak Exchange Kuala Lumpur, 55188 Wilayah Persekutuan, Federal Territory of Kuala Lumpur |
| Website | https://www.emperikal.com/ |
9. New Digital
New Digital is a full-service marketing agency offering many solutions to boost businesses’ online presence. Their services include managed email marketing, where they optimise email campaigns for maximum impact, and managed e-commerce to enhance online sales performance. Additionally, New Digital provides app development to create tailored mobile solutions and specialises in digital marketing and SEO to improve visibility and drive targeted traffic.
| Key Services | – Managed Email Marketing – Managed E-Commerce – App Development – Digital Marketing & SEO |
| Contact | +60128344088 |
| enquiry@newdigital.my | |
| Address | First Floor, 10 Kek Chuan Road, 10400 Penang Malaysia |
| Website | https://newdigital.my/ |
10. StartLab
StartLab is a marketing agency dedicated to delivering comprehensive digital solutions for businesses. It specialises in performance marketing to drive measurable results, while its email marketing services focus on optimising communication with target audiences. Additionally, StartLab offers marketing automation and flows to streamline processes and improve customer engagement. It also provides managed e-commerce services, helping businesses enhance their online stores’ performance.
| Key Services | – Email Marketing – Performance Marketing – Marketing Automation & Flows – Managed E-Commerce |
| Contact | +60176336806 |
| – | |
| Address | Suite 18-01, Level 18, Menara JLand Johor Bahru City Centre, Jalan Tun Abdul Razak, 80000 Johor Bahru, Johor |
| Website | https://startco.net.my/ |
Conclusion
Email marketing remains a powerful tool for businesses in Malaysia, providing a direct and personalised way to engage with customers. These agencies offer a broad range of services, such as email automation, SEO, and social media strategies, helping businesses cut through the noise in today’s competitive digital space.
Agencies in Malaysia are equipped with the knowledge and tools to help companies optimise their digital presence, increase engagement, and achieve measurable success across multiple platforms. By focusing on data-driven strategies and a customer-centric approach, businesses can stay ahead of the curve and achieve sustainable growth in the ever-evolving online market. For more information on marketing agency in Malaysia, you can refer to our article about best SEO agencies in Malaysia, best KOL agencies in Malaysia and best branding agencies in Malaysia.
Frequently Asked Questions
1. Is Email Marketing Suitable For All Types Of Businesses?
Yes, email marketing is suitable for businesses of all sizes and industries. Whether you run a small local business or a large corporation, email marketing can help build customer loyalty, drive sales, and inform your audience about new products, services, or promotions.
2. How Do Email Marketing Agencies Ensure My Emails Reach The Right Audience?
Agencies use audience segmentation, list management, and targeted campaigns to ensure emails reach the right people. They analyse customer data, including past interactions, interests, and demographics, to create tailored email lists and craft relevant messages that resonate with different segments of your audience.
3. Can Email Marketing Help Me With Customer Retention?
Absolutely. Email marketing is one of the most effective tools for customer retention. By sending personalised emails, special offers, and loyalty rewards, businesses can keep their customers engaged and encourage repeat purchases, enhancing long-term relationships with their audience.
4. Can Email Marketing Be Integrated With Other Digital Marketing Channels?
Email marketing can be effectively integrated with other digital channels, such as social media, SEO, and paid ads. Agencies use omnichannel marketing strategies to create a seamless experience across platforms, ensuring consistency in messaging and maximising customer engagement.
